7. FOUR KEY CRITERIA TO HELP EVALUATE YOUR CURRENT INFORMATION
TECHNOLOGY INFRASTRUCTURE.
Successful implementations of electronic filing must meet four IT criteria: 1) the system must be “scalable,” enabling a multi-phase e-filing implementation to progress smoothly as the total number of users and cases increases; 2) the system must be reliable and available 24/7 for filing; 3) support for the internal users, external users, and technical support for the system must be available 24/7; 4) the system and infrastructure must be secure so that care, custody, and control of the documents can be maintained as well as the privacy of sensitive information.
Thanks to: Travis Olson is the national director for LexisNexis® File & Serve Implementation. He has advised courts and attorneys across the country on how to implement e-filing and has successfully implemented projects in several states. Olson is also an attorney.
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